Frequently Asked Questions

Never. Sumera Boutique Canada operates exclusively under Delivered Duty Paid (DDP) incoterms with Canadian Border Services Agency (CBSA PARS BN-789012345-RM0001). All applicable import duties, customs brokerage, and Canadian provincial sales taxes (HST/GST) are collected and settled by us at checkout. Your courier will never ask for payment upon doorstep delivery.

You can save up to 14 anatomical measurements (Kameez Length, Chest/Bust, Waist Cut, Hips, Shoulder/Teera, Sleeve Length, Trouser Outseam/Inseam, Ankle Flare, etc.) in your Patron Profile or directly on the Product Details Page. Once saved, these specifications can be re-applied to any unstitched or pret ensemble in 1 click, allowing our master karigars in Lahore to tailor each silhouette to your unique body contours.

Every bespoke piece comes with 2.5 inches of internal margin so local adjustments are effortless. Additionally, our $50 CAD Worry-Free Fit Guarantee reimburses tailoring alteration expenses up to $50 CAD with a quick submission of your receipt.

We accept Canadian Dollars (CAD $), US Dollars (USD $), Pakistani Rupees (PKR ₨), and British Pounds (GBP £). You can change your preferred browsing and checkout currency anytime using the currency switcher in the header.

Yes! Our Senior Stylists and Master Cutters offer complimentary 20-minute private video consultations to guide you through taking your measurements, choosing linings, and selecting embroidery motifs. Bookings are available in our Live Concierge Suite.